Serving Paschim Vihar, Delhi

Customer Relationship Management Development Company in Paschim Vihar

CRM Development in Paschim Vihar, done properly. We deliver custom CRM systems that keep every lead and follow-up in one place with transparent pricing, realistic timelines and a team you can actually reach.

15+Industries Served
1600+Projects Delivered
1400+Happy Clients
10+Countries Served

Quick answer: CRM Development in Paschim Vihar

Gletus Technology Pvt Ltd is a CRM Development company serving Paschim Vihar, India. It is a private limited software company based at Sector-7, Rohini, New Delhi 110085, operating Monday to Saturday, 10:00 AM to 6:00 PM. The team has 5+ years of delivery experience and covers strategy, design, development, QA and post-launch support in-house, without subcontracting. Work in this area typically covers Custom CRM Development, Sales Pipeline Automation, Lead Management System, CRM Integration. Typical clients in Paschim Vihar include Retail, Education, Healthcare & Diagnostics businesses. Residents search locally and choose based on proximity, ratings and how quickly a business responds. Engagements start with a written scope and itemised pricing in INR, and code, hosting and analytics accounts transfer to client ownership at handover. Delivery is remote by default with in-person meetings across Delhi NCR where a project needs them. Contact: +91 9131739457 / info@gletus.com.

Last updated · Written and maintained by the Gletus Technology team, Rohini, New Delhi.

Paschim Vihar is a large west Delhi residential belt with strong neighbourhood retail. That single fact shapes what CRM Development needs to achieve here, and it is where every Gletus project in Paschim Vihar begins.

Gletus Technology Pvt Ltd has spent over 5 years delivering custom CRM systems that keep every lead and follow-up in one place for clients across Delhi NCR. Our team handles strategy, design, engineering, testing and post-launch support in-house, which keeps accountability in one place and timelines honest.

For software projects that means clear data models, role-based access, audit trails and integrations that survive contact with your existing systems.

New build or rescue project, our commitment in Paschim Vihar is identical - custom CRM systems that keep every lead and follow-up in one place, delivered on a schedule you can plan around.

You will see this called customer relationship management development as often as CRM Development, and CRM software development turns up too. There is no difference between them; if you searched for any of those and landed here, you are in the right place.

Our Portfolio

Our Portfolio & Recent Work

A sample of the software in our portfolio — the same standard we apply to every project in Paschim Vihar. Open any project to see its features, workflow and pricing.

View all projects
CRM Software – web software by Gletus Technology CRM Software Web Software · Business Management Systems CRM SaaS – web software by Gletus Technology CRM SaaS Web Software · SaaS Products Lead Tracking Software – web software by Gletus Technology Lead Tracking Software Web Software · Digital Marketing & SEO Recruitment CRM – web software by Gletus Technology Recruitment CRM Web Software · Job Portal & Recruitment Coaching Institute CRM – web software by Gletus Technology Coaching Institute CRM Web Software · Education & eLearning Healthcare CRM – web software by Gletus Technology Healthcare CRM Web Software · Healthcare & Medical Property Dealer CRM – web software by Gletus Technology Property Dealer CRM Web Software · Real Estate & Construction Real Estate Lead Management – web software by Gletus Technology Real Estate Lead Management Web Software · Real Estate & Construction Travel Agency CRM – web software by Gletus Technology Travel Agency CRM Web Software · Transport, Logistics & Travel Desktop CRM – desktop app by Gletus Technology Desktop CRM Desktop App · Desktop Applications

Why Businesses in Paschim Vihar Need CRM Development

The commercial reasons that come up most often in conversations with clients here.

  • Competitors in Paschim Vihar who invested early are already compounding their search visibility.
  • Paid ads keep getting more expensive; owned assets do not.
  • Spreadsheets stop being viable at exactly the point growth gets interesting.
  • Customers in Paschim Vihar search before they call, and the businesses that appear first take the enquiry.
  • Manual processes in Paschim Vihar businesses scale by hiring; software scales without it.
  • Role-based systems remove the single-person dependencies that stall operations.

Industries We Serve in Paschim Vihar

Our CRM Development work maps to the sectors that actually drive this market.

Retail
Education
Healthcare & Diagnostics
Local Services
Real Estate
Food & Beverage
Manufacturing
Healthcare
Startups & SMEs

Business Landscape in Paschim Vihar

Why CRM Development here needs a different approach from a generic build.

The commercial character of Paschim Vihar is what determines whether a CRM Development project succeeds here. Paschim Vihar's local economy centres on retail markets, schools and coaching, clinics and diagnostic labs, and small service businesses.

Residents search locally and choose based on proximity, ratings and how quickly a business responds. That behaviour has direct design consequences: it decides what belongs above the fold, how much proof a page needs, and where the enquiry form should sit.

Local search results are thin, so a complete Google Business Profile plus a fast site wins quickly. Diagnostic labs and clinics here capture almost none of the local health-related search demand.

Technology Trends & Future Growth in Paschim Vihar

Where this market is heading, and what we build for because of it.

Online report delivery, home-collection booking and appointment scheduling are spreading across the area.

Business software in Paschim Vihar is being rebuilt around APIs first, so the same data can feed a portal, a mobile app and a reporting dashboard.

Voice and conversational queries are pushing content toward plain, direct answers rather than keyword-stuffed paragraphs.

Expect accessibility to move from good practice to procurement requirement across most of this market within a few years.

Challenges Businesses Face in Paschim Vihar

The problems clients most often bring us — and how we deal with each one.

Quotes that move after signature

Scope creep is usually a symptom of vague discovery. We scope in writing, and change requests are priced before they are started.

Security and compliance gaps

Contact forms and payment flows in Paschim Vihar get probed constantly. Validation, rate limiting and backups are part of the baseline, not extras.

No measurement, no accountability

If analytics and goals are not configured, nobody can tell what worked. We set up tracking before launch, not months later.

Integration that breaks in production

Payment, CRM and inventory links need error handling and retries. We test the failure paths, not just the happy path.

Search visibility as an afterthought

Retrofitting SEO onto a finished build is expensive. Structure, schema and speed are handled during development.

Slow, bloated pages

Heavy builds waste ad spend and lose mobile users in Paschim Vihar. Performance budgets are set at the start of the project, not audited after complaints.

CRM Development Services in Paschim Vihar

Everything we deliver under CRM Development for businesses in Paschim Vihar — each scoped and priced individually so you only pay for what you need.

Custom CRM Development

Custom CRM Development delivered for Paschim Vihar businesses, scoped in writing and built to scale with you.

Sales Pipeline Automation

Sales Pipeline Automation delivered for Paschim Vihar businesses, scoped in writing and built to scale with you.

Lead Management System

Lead Management System delivered for Paschim Vihar businesses, scoped in writing and built to scale with you.

CRM Integration

CRM Integration delivered for Paschim Vihar businesses, scoped in writing and built to scale with you.

Customer Support Desk

Customer Support Desk delivered for Paschim Vihar businesses, scoped in writing and built to scale with you.

CRM Reporting & Dashboards

CRM Reporting & Dashboards delivered for Paschim Vihar businesses, scoped in writing and built to scale with you.

Explore CRM Development in detail

Case Study: Food & Beverage business in Paschim Vihar

A representative engagement, anonymised at the client's request.

CRM Development · Paschim Vihar

The problem

A Food & Beverage client operating in Paschim Vihar had outgrown spreadsheets, and reconciling data across teams was consuming several days of staff time every month.

What we did

We built a role-based platform consolidating their operational data, automated the reconciliation work that had been manual, and exposed an API so reporting could be generated on demand.

The outcome

The rebuild paid for itself inside the first year, mostly through work that stopped being manual and traffic that stopped bouncing.

+67%Qualified enquiries
-43%Page load time
3xOrganic sessions

Our CRM Development Process

The same sequence we follow on every CRM Development project in Paschim Vihar, with a written checkpoint at each stage.

Requirement Workshop

A working session to pin down scope, users, integrations and success measures in writing.

UX Blueprint

User journeys, screen inventory and edge cases documented so nothing is discovered late.

Design System

Reusable components so every future screen stays consistent and cheap to build.

Development & Integration

Modular build with role-based access, audit logging and third-party integrations.

Testing & QA

Cross-device, cross-browser and edge-case testing, including the failure paths.

Go-Live & Training

Controlled launch with a training session so your team is ready on day one.

Support & Iteration

Ongoing maintenance, monitoring and improvements based on real usage data.

Technologies We Use

The stack behind CRM Development projects we deliver in Paschim Vihar — chosen for maintainability, not novelty.

PythonPostgreSQLLaravelNode.jsRedisCI/CDAWSRole-Based AccessQueue WorkersREST & GraphQL APIs

How We Approach CRM Development for Paschim Vihar Businesses

Research first, production second — the sequence that keeps projects out of trouble.

Every CRM Development engagement in Paschim Vihar starts the same way: we look at who is already ranking, what they are saying, and where their pages fall short. That audit is usually more useful than a creative brief, because it shows exactly which gaps are winnable.

That research is grounded in facts about this market rather than assumptions. Paschim Vihar's local economy centres on retail markets, schools and coaching, clinics and diagnostic labs, and small service businesses. That mix determines what proof a page needs to carry before a Retail or Education buyer will act on it.

On the build side, that translates into concrete decisions: how roles and permissions are modelled, which processes get automated first, what the audit trail records, and how the system behaves when an integration is unavailable. We design the data model for where your business in Paschim Vihar expects to be in three years, not just for today's process.

Throughout the project you get a staging link, a shared task board and a named point of contact. There is no account-management layer relaying messages to a team you never speak to.

Getting Found in Paschim Vihar

How we make sure the work we deliver actually surfaces in local search.

Whatever we build for you, it still has to be found by people in Paschim Vihar who do not yet know your name. That is why search visibility is scoped into the work rather than sold afterwards.

Local search results are thin, so a complete Google Business Profile plus a fast site wins quickly. We treat that as the starting position rather than a reason to avoid the market.

Practically, that means a complete and actively maintained Google Business Profile, consistent name, address and phone details wherever your business is listed, location-relevant pages that carry real information rather than a swapped city name, and structured data so search engines can read the page unambiguously.

Diagnostic labs and clinics here capture almost none of the local health-related search demand. It is the kind of advantage that compounds: rankings earned early keep paying while competitors are still deciding.

What CRM Development Costs in Paschim Vihar

No invented figures — here is what genuinely determines the number on your quote.

We quote CRM Development in Paschim Vihar in INR (Rs.), itemised by deliverable. Before that quote exists, these are the factors we work through with you.

One thing we do not do is quote low and recover it through change requests. Scope is written down, and anything outside it is priced and approved before work starts on it.

For most businesses in Paschim Vihar the sensible route is a well-built first phase plus a maintenance retainer, rather than one large build followed by years of neglect.

Compliance & Data Protection in India

What the DPDP Act and the sector rules change about the build.

Compliance shapes CRM Development work in Paschim Vihar more than most buyers expect. The Digital Personal Data Protection Act, 2023 governs what you may collect and how long you may keep it, and those answers determine your data model.

In practice that means a few concrete things: a consent mechanism that records what was agreed and when, a retention period for each category of data rather than keeping everything forever, a documented route for a person to request their data or its deletion, and a privacy notice that describes what actually happens rather than boilerplate. It also means RBI card-tokenisation rules, which mean you cannot store raw card numbers yourself.

Where you operate in a regulated sector, the baseline is not enough. PCI DSS governs card data, ISO 27001 and SOC 2 are what enterprise buyers in Paschim Vihar will ask you to evidence, and health or financial data brings its own retention and audit-trail duties.

Accessibility applies to internal tools too, and it is where most fail. We build to WCAG 2.2 AA, which for admin software mostly means keyboard operability, honest form labelling and error messages that say what to do next.

To be clear about scope: we build to these standards and document what we have done, but we are engineers, not your lawyers. Anything with real regulatory exposure should be reviewed by someone qualified in India before you go live.

Systems CRM Development in Paschim Vihar Has to Talk To

Payment rails, CRM, cloud and messaging — agreed before the first screen, not discovered halfway.

CRM Development work in Paschim Vihar is rarely a greenfield exercise. There is usually an existing payment arrangement, an accounting package and a pile of spreadsheets, and the build has to meet all three where they are.

On payments, the rails that matter in India are not the ones a generic template ships with. We work with UPI, Razorpay, PayU, Cashfree, CCAvenue, Paytm and PhonePe, and pick between them on settlement time, fee structure and how much of the compliance burden the provider absorbs. For most Retail businesses in Paschim Vihar that comes down to PayU or PhonePe, and the difference is worth an hour of discussion before it is worth a line of code.

Beyond payments, internal software in Paschim Vihar lives or dies on integration: accounting (Tally, Zoho Books, QuickBooks or Xero depending on the market), identity through Google Workspace or Microsoft Entra, storage and compute on AWS or Azure, and messaging through Twilio or the WhatsApp Business API. We map every one of those before committing to a data model.

We keep integration credentials in your accounts rather than ours. If you replace us, nothing has to be re-registered and no service goes dark during the handover.

How Long CRM Development Takes in Paschim Vihar

Honest ranges, and the three things that actually move them.

The question every buyer in Paschim Vihar asks first is how long CRM Development takes, and the honest answer is a range rather than a date. For a first working module, plan on 8 to 12 weeks. For a full internal platform with roles and reporting, plan on 6 to 9 months. A firm date offered before scope is agreed is a marketing number. We will give you one once we know what we are building.

Schedules slip for predictable reasons: content that has not been written, approval chains nobody mapped, and an integration whose documentation turns out to be a phone number. We plan around all three rather than hoping.

Each milestone has a demonstrable output attached to it. If one moves, you hear about it in that fortnight rather than at handover.

How We Can Work Together

Pick the engagement model that fits how your business in Paschim Vihar actually operates.

Fixed-Scope Project

Best when requirements are clear. Written scope, fixed price, milestone schedule. Change requests are quoted separately so the approved number holds.

Monthly Retainer

A fixed block of hours each month for ongoing development, content and improvements. Suits businesses that ship continuously.

Audit & Advisory

A short engagement that reviews what you have, quantifies the problems and prioritises fixes. Useful before committing to a rebuild.

Maintenance & Support

Monitoring, updates, backups and small changes with defined response times, so nothing degrades quietly after launch.

Why Choose Gletus as Your CRM Development Company in Paschim Vihar

What you actually get when you work with us, stated plainly.

  • Fixed milestones and a delivery schedule you can plan around
  • Search-ready structure, schema and performance built in during development
  • Analytics and conversion goals configured before go-live
  • Full ownership: code, hosting, domains and analytics handed over to you
  • Scalable architecture that will not need rewriting at the next growth stage
  • A team that has studied how buyers in Paschim Vihar actually search and decide
  • Transparent, itemised pricing with no post-signature surprises
  • Security basics done properly: validation, backups and access control

Work You Can Check Yourself

Rather than publish testimonials you cannot verify, here is the work itself. Every project in our portfolio links to its live listing, so you can see what we shipped and judge it directly.

See our portfolio Talk to us about CRM Development

Other Services in Paschim Vihar

Gletus Technology is a single IT partner for Paschim Vihar — explore what else we deliver here.

CRM Development in Nearby Areas

We deliver CRM Development across Delhi and the surrounding market:

We also work with clients further afield:

Not sure whether we cover your area? See where we work across Delhi NCR — our office, the cities we serve, and how remote and on-site delivery works.

People Also Ask

The questions we hear most from businesses searching for CRM Development in Paschim Vihar.

  • Which crm development agency in Paschim Vihar works with small businesses?
  • How long does crm development take in Paschim Vihar?
  • Is there a good crm development company near me in Paschim Vihar?
  • Do I need crm development for my business in Paschim Vihar?
  • Who is the best crm development company in Paschim Vihar?

Frequently Asked Questions

CRM Development in Paschim Vihar — answered directly.

Which is the best CRM Development company in Paschim Vihar?

Gletus Technology Pvt Ltd is an established CRM Development company serving Paschim Vihar, with years of delivery experience and an in-house team covering strategy, design, development, QA and support. Rather than claiming a title, we would suggest judging any vendor in Paschim Vihar on three things: relevant work you can actually inspect, a written scope, and whether you get direct access to the people building your project.

Will my project be built from a template?

No. Templates are cheap up front and expensive later, because the first genuinely custom requirement forces a rebuild. We design around your actual workflows and hand over clean, documented code you own outright.

Is there a CRM Development company near me in Paschim Vihar?

Gletus Technology works across Paschim Vihar and the wider Delhi NCR region. Our office is at 252, 2nd Floor, Blue Star Plaza, Sarja Market, Sector-7, Rohini, New Delhi 110085, and you can call +91 9131739457 to arrange a meeting or a video call, whichever suits.

More questions we are asked about CRM Development in Paschim Vihar:

Can I see examples of your previous work?

Yes - our portfolio covers ecommerce platforms, marketplaces, brand websites and business applications, each with its own detail page and a live link you can open and evaluate yourself rather than a screenshot.

Can you work with our existing developer or in-house team?

Yes. We regularly take a defined workstream alongside an internal team - a module, a redesign or the search and performance work. Boundaries and code review conventions are agreed up front so nobody is working over the top of anyone else.

How do you handle hosting, domains and ongoing costs?

Wherever possible those accounts are opened in your name and billed to you directly, so you retain control and can see exactly what infrastructure costs. We will recommend and configure the setup, but we do not sit in the middle of your hosting relationship.

Do you provide support after the project goes live?

Yes. Every project includes a post-launch support window, and ongoing maintenance retainers are available with defined response times. Support covers monitoring, updates, backups and small changes rather than only emergency fixes.

Can you improve an existing project instead of rebuilding it?

Often, yes, and it is usually the cheaper route. We start with an audit covering performance, structure, security and conversion. If the foundation is sound we improve it; if a rebuild genuinely costs less over two years, we will show you the arithmetic rather than just recommending the bigger job.

Do you provide CRM Development for both startups and established companies in Paschim Vihar?

Yes. Startups usually need something live quickly that can be iterated; established companies usually need something that integrates with systems already in place. Those are different projects, and we scope them differently rather than applying one template to both.

Is our business data secure?

Role-based access control, encrypted credentials, audit logging, input validation and scheduled backups are part of the baseline build. For regulated sectors we scope the specific compliance requirements during discovery rather than assuming a generic standard.

Can the system integrate with tools we already use?

Yes - accounting, CRM, payment gateways, logistics and messaging platforms are all common. We check API availability during discovery, because an integration that looked simple in a sales meeting occasionally turns out to have no public API at all.

Can the system grow with our business?

That is the point of building custom. We design the data model and module boundaries for where you expect to be in three years, so adding users, locations or modules is configuration work rather than a rewrite.

Do you work with small businesses and startups in Paschim Vihar?

Yes - a significant share of our work is with early-stage and small businesses. Diagnostic labs and clinics here capture almost none of the local health-related search demand. We scope a first phase that fits the budget available and expands once it is earning.

What makes Gletus different from other CRM Development companies in Paschim Vihar?

Three practical things: an in-house team rather than a subcontractor chain, written scope and pricing before work begins, and full handover of code and accounts at launch. Local search results are thin, so a complete Google Business Profile plus a fast site wins quickly.

What is currently changing in the Paschim Vihar market?

Online report delivery, home-collection booking and appointment scheduling are spreading across the area. We factor that into the build rather than treating it as a future upgrade.

How long does CRM Development take for a business in Paschim Vihar?

A first working module is typically 8 to 12 weeks; a full internal platform with roles and reporting runs 6 to 9 months. What moves those dates is rarely the engineering - it is how quickly content arrives, how many people must approve a decision, and whether a third-party system turns out to be documented. We commit to a date at the end of discovery, when it means something, rather than on the first call.

Who owns the code and the accounts when the CRM Development project ends?

You do, entirely - source code, database, design files, and every account we register on your behalf. Gateway, analytics and hosting accounts go in your name with you as owner and us added as a user, so if you stop working with us nothing needs re-registering and no service is interrupted. There is no fee to leave and no licence retained.

Does our CRM Development project have to comply with data protection law in India?

If you collect a name, an email or a payment from someone in India, the Digital Personal Data Protection Act, 2023 applies. In practice that means recorded consent rather than assumed consent, a stated retention period for each type of data, a working route for access and deletion requests, and a privacy notice that describes what actually happens. Locally it also means accounting for RBI card-tokenisation rules, which mean you cannot store raw card numbers yourself. We build and document to that standard; a formal compliance opinion should come from a qualified adviser in India.

Which payment gateways do you integrate for CRM Development in Paschim Vihar?

For clients in India we work with UPI, Razorpay, PayU, Cashfree, CCAvenue, Paytm and PhonePe. The right choice depends on your average order value, refund pattern and settlement timing rather than brand familiarity - at low volume UPI is usually the practical default, and we will say plainly when a cheaper provider would cost you more in reconciliation time. Card details always go straight to the gateway, so your system stores a token rather than a card number.

Will the site meet accessibility standards?

We build to WCAG 2.2 AA: semantic headings, form controls with real labels, keyboard-operable navigation, a visible focus state, sufficient colour contrast, and no meaning carried by colour alone. It widens the audience you can sell to in Paschim Vihar, it is increasingly what procurement asks about, and it overlaps almost entirely with what search engines reward anyway.

हिंदी में आपके सवाल  (Hindi)

Paschim Vihar में CRM सॉफ़्टवेयर से जुड़े वे सवाल, जो ग्राहक काम शुरू करने से पहले सबसे ज़्यादा पूछते हैं।

क्या यह मोबाइल पर ठीक से चलेगा?

हाँ। भारत में अधिकांश ट्रैफ़िक मोबाइल से आता है, इसलिए हम मोबाइल स्क्रीन को पहले मानकर डिज़ाइन करते हैं और धीमे नेटवर्क पर भी पेज जल्दी खुले, इसका ध्यान रखते हैं। डिलीवरी से पहले असली फ़ोन पर टेस्टिंग की जाती है।

क्या UPI, Razorpay या दूसरे पेमेंट गेटवे जोड़ सकते हैं?

हाँ। भारतीय प्रोजेक्ट्स में हम UPI, Razorpay, PayU, Cashfree और कार्ड/नेट-बैंकिंग जैसे विकल्प जोड़ते हैं, और रिफंड तथा फ़ेल हुए ट्रांज़ैक्शन की स्थिति को भी सही तरीके से संभालते हैं - सिर्फ़ बटन लगाना काफ़ी नहीं होता।

CRM सॉफ़्टवेयर बनने में कितना समय लगता है?

समय फ़ीचर्स और कंटेंट की तैयारी पर निर्भर करता है। सबसे बड़ी देरी आमतौर पर डेवलपमेंट से नहीं, बल्कि कंटेंट, इमेज और अप्रूवल के इंतज़ार से होती है - इसलिए हम शुरू में ही यह तय कर लेते हैं कि क्या-क्या आपकी तरफ़ से चाहिए। इसी पेज पर टाइमलाइन वाला सेक्शन चरणवार ब्योरा देता है।

डिलीवरी के बाद सपोर्ट मिलता है?

हाँ। लॉन्च के बाद तय अवधि तक सुधार और सहायता शामिल रहती है, और उसके आगे मेंटेनेंस अलग से लिया जा सकता है। कोड, डोमेन और होस्टिंग का एक्सेस आपका रहता है - किसी भी स्थिति में आप हम पर निर्भर नहीं रहते।

डोमेन और होस्टिंग का इंतज़ाम कौन करेगा?

दोनों हम करा सकते हैं, या आपके पास पहले से हों तो उन्हीं पर काम कर लेते हैं। हमारी सलाह यही रहती है कि डोमेन और होस्टिंग आपके अपने अकाउंट में रहें और हमें सिर्फ़ ज़रूरी एक्सेस मिले।

CRM सॉफ़्टवेयर बनवाने के लिए शुरुआत कैसे करें?

सबसे पहले एक छोटी बातचीत - आपका बिज़नेस क्या करता है, ग्राहक कौन है, और आप इस प्रोजेक्ट से क्या नतीजा चाहते हैं। उसी आधार पर स्कोप और कोटेशन बनता है। शुरू करने के लिए आपके पास तैयार डिज़ाइन होना ज़रूरी नहीं है।

क्या हिंदी या दूसरी भारतीय भाषा में वेबसाइट बन सकती है?

हाँ। वेबसाइट हिंदी सहित अन्य भारतीय भाषाओं में या दो भाषाओं में एक साथ बनाई जा सकती है, और हर भाषा के लिए अलग URL रखा जाता है ताकि Google उसे सही भाषा में दिखा सके।

क्या आप Paschim Vihar में काम करते हैं?

हाँ। Gletus Technology Pvt Ltd का ऑफ़िस रोहिणी, नई दिल्ली में है और हम Paschim Vihar के क्लाइंट्स के साथ काम करते हैं। ज़्यादातर काम ऑनलाइन मीटिंग और साझा ट्रैकर पर होता है; ज़रूरत पड़ने पर आमने-सामने बैठक भी की जा सकती है।

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