Contacts, calls, follow-ups and quotations in a fast desktop CRM.
Desktop CRM helps a sales team capture every lead, follow up on time and see exactly where each deal stands — from first enquiry to paying customer.
Leads arrive from the website, calls, WhatsApp, IndiaMART and walk-ins, then live in notebooks and spreadsheets. Follow-ups are missed, nobody knows which source performs, and managers cannot see the pipeline. A CRM fixes that discipline.
Every enquiry lands in one system with its source.
Reminders, tasks and activity history per lead.
Deals by stage, value and owner.
Targets, assignments and performance reports.
Leads, follow-ups, calls, notes and deals.
Pipeline, targets, assignments and reports.
Users, roles, fields, sources and integrations.
Highlights specific to this solution, followed by the complete feature set we scope for crm software projects.
Add-ons are scoped and priced separately.
A typical stack for this kind of project. The final choice is confirmed in the proposal and depends on the package and your requirements.
Configurable CRM packages with indicative one-time development prices. Each card lists the modules, users, automation, reports, integrations and customisation it covers.
Small businesses and basic lead management
Sales pipelines, follow-ups and dashboards
Multi-user workflows and integrations
Complex workflows, multi-branch operations and custom integrations
| Feature | Basic CRM | Standard CRM | Advanced CRM | Enterprise CRM |
|---|---|---|---|---|
| Starting price | ₹19,999 onwards | ₹39,999 onwards | ₹1,19,999 onwards | ₹4,99,999 – ₹7,99,999 |
| Technology | PHP / Laravel + MySQL | Laravel + MySQL | Laravel / Node.js + MySQL, Flutter app as scoped | Scalable architecture chosen per project |
| Best suited for | Small businesses and basic lead management | Sales pipelines, follow-ups and dashboards | Multi-user workflows and integrations | Complex workflows, multi-branch operations and custom integrations |
| Platforms | Web (mobile-responsive) | Web (mobile-responsive) | Web + mobile app as scoped | Web + mobile + integrations |
| Included modules | Leads, contacts, follow-ups, notes, basic dashboard | Basic + pipeline, deals, assignments, sources, tasks | Standard + automation, integrations, approvals, multi-branch as required | As per scope document |
| Users & roles | Admin and staff roles; user count as per quotation | Role-based access (admin, manager, sales); user count as per quotation | Multiple roles and teams; user count as per quotation | Multi-level roles and hierarchy as scoped |
| Automation | Follow-up reminders | Reminders and lead-assignment rules | Rule-based workflows, auto-assignment, scheduled messages | Custom automation and approvals |
| Reports & dashboards | Basic dashboard and lead lists with export | Pipeline, source and team performance reports | Advanced dashboards, branch and source analytics | Custom MIS and analytics |
| Integration scope | Website form; CSV import / export | Web forms, email notifications, WhatsApp click-to-chat | WhatsApp, email, telephony and lead-portal APIs as scoped | ERP, accounting, telephony, WhatsApp and custom APIs |
| Customisation | Branding and field labels within standard modules | Custom fields, stages and sources | Custom modules within agreed scope | Fully custom |
| Deployment & maintenance | Deployed on your hosting; bug-fix support period as per quotation; AMC optional | Deployed on your hosting; bug-fix support period as per quotation; AMC optional | Deployment on your hosting or cloud; bug-fix support period as per quotation; AMC optional | As per contract (SLA / AMC) |
| Recurring charges | None from Gletus. Hosting, domain and third-party services renew with their providers | None from Gletus. Hosting, domain and third-party services renew with their providers | Third-party API and hosting charges, billed by providers | Cloud, licences and AMC as contracted |
| GST | Extra, as applicable on the quotation | Extra, as applicable on the quotation | Extra, as applicable on the quotation | Extra, as applicable on the quotation |
The packages are one-time development fees for software built for you. Monthly costs such as hosting, WhatsApp API, SMS or telephony are separate and billed by those providers. Unlimited users are not assumed — user and role scope is set in the quotation.
Website forms connect directly. Portals such as IndiaMART, JustDial or Meta Lead Ads can sync where they offer an API or webhook.
Yes. Custom fields and pipeline stages are part of the Standard package upward.
No. They are indicative starting prices. You receive a written quotation after a short requirements discussion, and GST is extra as applicable.
Domain, hosting, payment-gateway fees, app-store developer accounts and third-party services such as SMS, WhatsApp, maps or cloud usage are billed by those providers. Each package card lists its own exclusions.
Tell us what you need. We reply within one business day with questions or a written quotation — no obligation.
Leads, deals, follow-ups and the full sales pipeline managed from a secure web portal.
Track field reps, beat plans, visits and orders with live location reports.
Lead capture, pipeline stages, follow-up automation and sales reports.
Gletus Technology delivers Website Development, Mobile App Development, Software Development & Digital Marketing services to businesses and startups across Delhi, Noida, Greater Noida, Gurugram, Faridabad & Ghaziabad. Pick your area below — we are just a call away.
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