Question 1

What is the difference between a website and a web application?

Accepted Answer

A website mainly presents information: pages, images, a contact form. A web application does work - logins, roles, dashboards, calculations, records that change. The distinction matters commercially because an application costs several times more to build and needs a different hosting and security posture.

Question 2

Do you provide website hosting?

Accepted Answer

Yes, managed hosting with SSL, backups, uptime monitoring and support. The account is opened in your name wherever possible so you keep control and can see exactly what infrastructure costs. You are free to host elsewhere; we will configure it either way.

Question 3

Will the website load quickly?

Accepted Answer

Speed is scoped as a budget at kickoff and held to before go-live: compressed images in modern formats, minimal render-blocking resources, browser caching and compression configured at the server. Slow sites rank worse and convert worse, and retrofitting speed into a finished build costs considerably more than building it in.

Question 4

Will my website work properly on mobile phones?

Accepted Answer

Yes, and it is treated as a requirement rather than a post-launch audit. We set a page-weight and Core Web Vitals budget at the start and test on mid-range Android devices rather than only on flagship phones, because that is what most Indian visitors actually use. Most traffic to a business website in India is mobile, so a site that only looks right on a laptop has failed.

Question 5

Will the website be SEO friendly?

Accepted Answer

The groundwork is built in: semantic markup, clean URL structure, schema, internal linking, XML sitemaps, image optimisation and page speed. That is what makes a site rankable. Ongoing ranking work - content, local SEO, link building - is a separate continuing effort, which we also offer, but no build alone guarantees rankings.

Question 6

Do you charge hourly or per project?

Accepted Answer

Fixed price per project where the scope can be defined, which is most of the time and which puts the estimating risk on us rather than you. Monthly retainers for dedicated developers or ongoing marketing, where the work genuinely keeps evolving.

Question 7

How much should a small business budget for a website in India?

Accepted Answer

For a five to eight page business site on a customised theme, the Indian market range is roughly Rs. 25,000 to Rs. 60,000. Add content writing, custom photography or ecommerce and it rises from there. Treat quotes far below that range as scoped differently rather than better value, and ask what they exclude.

Question 8

Can I pay in instalments?

Accepted Answer

Yes - that is the normal arrangement rather than a concession. Payment is tied to milestones: a booking amount to begin, then payments on design sign-off, development completion and launch. You are never asked for the full amount before work starts.

Question 9

How soon can you start?

Accepted Answer

Usually within one to two weeks, depending on current commitments. We would rather give an honest start date than book you immediately and then run the project slowly, which is the more common outcome when a supplier promises to begin the same day.

Question 10

What usually causes projects to run late?

Accepted Answer

Content and approvals, in that order, and it is rarely the development. Text, images and sign-off coming back slowly is the single most common cause of a delayed launch on any project anywhere. We plan for it - content can be developed alongside the build rather than blocking it.

Question 11

Do you work with businesses in Bengaluru, Hyderabad, Mumbai or Pune?

Accepted Answer

Yes. We deliver remotely across India's major technology cities - Bengaluru, Hyderabad, Mumbai, Pune, Chennai and Ahmedabad - on shared project boards with scheduled calls and staging links. Every city we serve has its own page describing that market specifically.

Question 12

Do you provide Indiana services in Gurugram?

Accepted Answer

Yes, including Cyber City, Golf Course Road, Udyog Vihar, Sohna Road and the sector markets. Gurugram buyers tend to be more procurement-driven than the rest of NCR, so we lead with written scope, timelines and documented ownership.

Question 13

Can we meet in person before starting?

Accepted Answer

Yes. You are welcome at our Rohini office, and for NCR projects we can travel to you. For clients elsewhere we run video calls with screen sharing, which for most of the project is more useful than a meeting room anyway.

Question 14

Can you move my existing website to a new host?

Accepted Answer

Yes, including the database, email, DNS and SSL, planned so downtime is minimal. The part people forget is URL redirects - a migration that loses them loses the search rankings the old site had earned, which is the most expensive way to move house.

Question 15

Where will my website be hosted?

Accepted Answer

Wherever you prefer. We provide managed hosting with SSL, backups and monitoring, and the account is opened in your name so you keep control. If you already have hosting, or want a specific provider or region, we configure it there instead.

Question 16

What if we stop working with you?

Accepted Answer

You keep everything - code, design files, hosting, domain, accounts and documentation, with a proper handover to whoever takes over. That is the point of registering accounts in your name at the start. No supplier should be able to hold a business's website hostage, including us.

Question 17

Do you fix bugs for free after launch?

Accepted Answer

Within the warranty period, yes - anything that does not work as specified is our problem to fix. New requirements that emerge after launch are new work, and we will say plainly which category something falls into rather than arguing about it later.

Question 18

Shopify or WooCommerce for an Indian store?

Accepted Answer

Shopify when you want hosting, security and PCI compliance handled and can absorb the monthly fee. WooCommerce when you already run WordPress, want lower running costs, or need control Shopify does not permit. Catalogue size and margin usually decide it rather than preference.

Question 19

Should we redesign or rebuild our website?

Accepted Answer

Redesign when the foundation is sound and the problem is how it looks or converts. Rebuild when the platform is unmaintainable, the performance ceiling is too low, or the structure blocks what you need next. We audit first, because the honest answer is a redesign more often than agencies tend to admit.

Question 20

Do you handle third-party API integrations?

Accepted Answer

Yes. Typical work includes payment gateways, shipping and courier tracking, accounting packages such as Tally, Zoho Books, QuickBooks or Xero, SMS and WhatsApp Business messaging through providers like Twilio, identity through Google Workspace or Microsoft Entra, and mapping through Google Maps Platform. Each one is documented with its credentials, rate limits and failure behaviour before it is considered finished.

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