Question 1

Should I use WordPress or a custom-built website?

Accepted Answer

WordPress is the right answer when you need to publish and edit content frequently and your requirements are close to what plugins already do. Custom is right when your workflows are genuinely specific, when you need performance the plugin stack cannot deliver, or when you want to avoid depending on third-party plugin maintenance. We build both and will say honestly which fits.

Question 2

Do you redesign existing websites?

Accepted Answer

Yes. We audit what is there first - what already ranks, what converts, which URLs carry links - and preserve it through the redesign. The most common and most expensive redesign mistake is launching a beautiful new site that silently loses the search rankings the old one had earned.

Question 3

How long does it take to build a website?

Accepted Answer

A tightly scoped business website typically runs two to four weeks. A custom corporate or CMS site runs four to eight weeks. Ecommerce and web applications run longer. The variable that moves timelines most is not development speed, it is how quickly content and approvals come back.

Question 4

How many pages will my website have?

Accepted Answer

Ask instead how many unique page templates you need, because that is what drives cost. A sixty-page site built from six repeating layouts is cheaper to build than a twelve-page site where every page is laid out differently. We scope by template count and tell you what an additional one costs.

Question 5

Will I be able to update the website myself?

Accepted Answer

Yes. We hand over a content management system your team can genuinely operate, plus a short training session and written documentation. If your team cannot make a routine text or image change without calling a developer, the build has not done its job.

Question 6

Do you offer a discount for startups or NGOs?

Accepted Answer

We would rather scope a smaller first phase honestly than discount a full build we then have to rush. That usually gets an early-stage business live sooner and for less than a discount would. Tell us the budget you actually have and we will tell you what fits inside it.

Question 7

Will I have to pay again next year?

Accepted Answer

For hosting and domain renewal, yes, and we tell you the figure before you sign rather than after the first year ends. Maintenance is optional and priced separately. The website itself is yours; there is no recurring licence to us.

Question 8

What does the quote actually include?

Accepted Answer

Discovery and sitemap, wireframes, visual design, frontend and backend development, content structuring, testing across real devices, basic SEO groundwork, analytics setup, deployment and a training session. Ask any supplier which of those they exclude - the difference between two quotes is usually there rather than in the rate.

Question 9

How soon can you start?

Accepted Answer

Usually within one to two weeks, depending on current commitments. We would rather give an honest start date than book you immediately and then run the project slowly, which is the more common outcome when a supplier promises to begin the same day.

Question 10

Can you work to a fixed launch date?

Accepted Answer

Often, yes, if the date is real and we know about it at the start. Where a date is genuinely immovable we will tell you honestly what fits inside it and what has to move to phase two, rather than agreeing and then missing it.

Question 11

Do you charge more for clients outside India?

Accepted Answer

Pricing is based on scope, not on where the client is. International engagements sometimes involve additional contracting work - a data processing agreement, Standard Contractual Clauses, specific security requirements - and where that adds effort we itemise it rather than folding it invisibly into the rate.

Question 12

Do you provide Thailand services in Gurugram?

Accepted Answer

Yes, including Cyber City, Golf Course Road, Udyog Vihar, Sohna Road and the sector markets. Gurugram buyers tend to be more procurement-driven than the rest of NCR, so we lead with written scope, timelines and documented ownership.

Question 13

Is there a Thailand company near me in Rohini?

Accepted Answer

Yes. Gletus Technology is based at 252, 2nd Floor, Blue Star Plaza, Sarja Market, Sector-7, Rohini, New Delhi 110085 - it is our own neighbourhood, and Rohini clients can visit the office directly. Call +91 9131739457 to arrange a time.

Question 14

Who has access to my website's admin and passwords?

Accepted Answer

You do. Credentials are handed over at launch and any working access we hold can be revoked whenever you choose. Accounts should be in your organisation's name from day one, which costs nothing to arrange at the start and is awkward to fix later.

Question 15

What happens if the site goes down?

Accepted Answer

Managed hosting includes uptime monitoring, so we usually know before you do. Maintenance contracts carry defined response times. Restores come from scheduled backups rather than from hoping the host has one.

Question 16

What if we stop working with you?

Accepted Answer

You keep everything - code, design files, hosting, domain, accounts and documentation, with a proper handover to whoever takes over. That is the point of registering accounts in your name at the start. No supplier should be able to hold a business's website hostage, including us.

Question 17

What happens after the website goes live?

Accepted Answer

A warranty period during which bugs are fixed at no charge, a training session for your team, and documentation. After that, maintenance is optional and priced separately. You are not obliged to keep paying us to own a working website.

Question 18

Shopify or WooCommerce for an Indian store?

Accepted Answer

Shopify when you want hosting, security and PCI compliance handled and can absorb the monthly fee. WooCommerce when you already run WordPress, want lower running costs, or need control Shopify does not permit. Catalogue size and margin usually decide it rather than preference.

Question 19

Website or mobile app - which should I build first?

Accepted Answer

For most businesses, a fast mobile website. Nothing to install, findable in search, cheaper to change. An app earns its place when you need push notifications, offline use, device hardware, or genuinely repeat daily usage. Many businesses are better served by a strong mobile site first and an app once retention is proven.

Question 20

What happens if an integration goes down?

Accepted Answer

It is designed for in advance. Every integration we build has a defined failure mode: queue and retry where the operation can wait, a clear user-facing message where it cannot, and an alert so you learn about it before a customer tells you. The commonest cause of a silent outage is an expired credential, so expiry dates go in the handover document.

Service Areas in Thailand

Thailand40 locations

We Serve Across Delhi NCR & All of Delhi NCR

Services in Delhi NCR

Delhi NCR

Across India

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