Question 1

What is the difference between a website and a web application?

Accepted Answer

A website mainly presents information: pages, images, a contact form. A web application does work - logins, roles, dashboards, calculations, records that change. The distinction matters commercially because an application costs several times more to build and needs a different hosting and security posture.

Question 2

Do you redesign existing websites?

Accepted Answer

Yes. We audit what is there first - what already ranks, what converts, which URLs carry links - and preserve it through the redesign. The most common and most expensive redesign mistake is launching a beautiful new site that silently loses the search rankings the old one had earned.

Question 3

Is a more expensive website better?

Accepted Answer

Only if the extra money buys something you need. Custom design, more unique templates, deeper backend work and proper testing all genuinely cost more and are genuinely worth it for some businesses. Paying more for the same brochure site is not. We will tell you which parts of a bigger quote are actually earning their keep.

Question 4

Are there any hidden charges?

Accepted Answer

No, and the quote is written to make that checkable. It names the number of page templates or screens, the integrations included, the revision rounds, the warranty period after launch and the annual cost after that. Anything outside it is quoted separately before it is built, not added to an invoice afterwards.

Question 5

Will I have to pay again next year?

Accepted Answer

For hosting and domain renewal, yes, and we tell you the figure before you sign rather than after the first year ends. Maintenance is optional and priced separately. The website itself is yours; there is no recurring licence to us.

Question 6

What is the fastest you can deliver a website?

Accepted Answer

A single landing page can go live in a few days. A five to eight page business site takes two to three weeks done properly. Anything promising a full custom site in 48 hours is describing a template with your logo on it, which is a legitimate product but not the same product.

Question 7

Will I see progress during the project?

Accepted Answer

Yes. We work in two-week increments with something demonstrable at the end of each, on a staging link you can open any time. You should never be waiting weeks for a reveal - that is how misunderstandings get expensive.

Question 8

Do you work with businesses in Bengaluru, Hyderabad, Mumbai or Pune?

Accepted Answer

Yes. We deliver remotely across India's major technology cities - Bengaluru, Hyderabad, Mumbai, Pune, Chennai and Ahmedabad - on shared project boards with scheduled calls and staging links. Every city we serve has its own page describing that market specifically.

Question 9

Do you provide Bihar services in Faridabad and Ghaziabad?

Accepted Answer

Yes. We work across Faridabad and Ghaziabad including Indirapuram, Vaishali, Vasundhara, Raj Nagar and the NIT and sector markets in Faridabad, from our office in Rohini Sector-7.

Question 10

Do you provide Bihar services in Gurugram?

Accepted Answer

Yes, including Cyber City, Golf Course Road, Udyog Vihar, Sohna Road and the sector markets. Gurugram buyers tend to be more procurement-driven than the rest of NCR, so we lead with written scope, timelines and documented ownership.

Question 11

Can you move my existing website to a new host?

Accepted Answer

Yes, including the database, email, DNS and SSL, planned so downtime is minimal. The part people forget is URL redirects - a migration that loses them loses the search rankings the old site had earned, which is the most expensive way to move house.

Question 12

What happens if the site goes down?

Accepted Answer

Managed hosting includes uptime monitoring, so we usually know before you do. Maintenance contracts carry defined response times. Restores come from scheduled backups rather than from hoping the host has one.

Question 13

Will you train our team to use the site?

Accepted Answer

Yes - a session at handover plus written documentation. If your team cannot make a routine text or image change without calling a developer, the build has not done its job, and we would rather find that out at training than six months later.

Question 14

Can you take over a website another agency built?

Accepted Answer

Yes, and it is a large part of what we do. We audit the code, hosting, performance and security first, then give an honest read on whether to maintain, improve or rebuild. Where a rebuild genuinely costs less over two years, we show you that arithmetic rather than just recommending the bigger job.

Question 15

Native or cross-platform for a mobile app?

Accepted Answer

Cross-platform for most business apps - one codebase for both stores, typically 40 to 50 percent cheaper, and half the ongoing maintenance. Native when the app depends heavily on device hardware, needs sustained high frame rates, or must adopt new OS features the day they ship.

Question 16

Custom website or WordPress - which is better?

Accepted Answer

WordPress when you publish and edit content often and your needs are close to what plugins already do. Custom when your workflows are genuinely specific, when you need performance the plugin stack cannot reach, or when you would rather not depend on third-party plugin maintenance. We build both and will say which fits.

Question 17

Do you handle third-party API integrations?

Accepted Answer

Yes. Typical work includes payment gateways, shipping and courier tracking, accounting packages such as Tally, Zoho Books, QuickBooks or Xero, SMS and WhatsApp Business messaging through providers like Twilio, identity through Google Workspace or Microsoft Entra, and mapping through Google Maps Platform. Each one is documented with its credentials, rate limits and failure behaviour before it is considered finished.

Question 18

Can you migrate our existing integrations to a new site?

Accepted Answer

Usually yes, and it is safer than rebuilding them. We audit what is currently connected, document the credentials and endpoints, then re-point them at the new system and test each one against a real transaction in a sandbox before launch. Integrations are the commonest thing forgotten in a rebuild, which is why the audit comes first.

Question 19

Do you store our customers' card details?

Accepted Answer

No, and neither should you. Card data goes directly to a PCI-compliant gateway; your system stores a token that can charge the card but is useless to anyone who steals it. That keeps almost all of the PCI DSS burden with the provider. In India, RBI tokenisation rules make this the only compliant approach anyway.

Question 20

What happens if there is a data breach?

Accepted Answer

There is a defined process rather than improvisation: contain, assess what was affected, notify you immediately, and support the notifications you are legally required to make. Several jurisdictions set a clock on that - 72 hours under GDPR, comparable duties in India, Australia and Singapore - so the response plan is agreed while things are calm.

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We Serve Across Delhi NCR & All of Delhi NCR

Services in Delhi NCR

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