Question 1

Do you provide website hosting?

Accepted Answer

Yes, managed hosting with SSL, backups, uptime monitoring and support. The account is opened in your name wherever possible so you keep control and can see exactly what infrastructure costs. You are free to host elsewhere; we will configure it either way.

Question 2

How many pages will my website have?

Accepted Answer

Ask instead how many unique page templates you need, because that is what drives cost. A sixty-page site built from six repeating layouts is cheaper to build than a twelve-page site where every page is laid out differently. We scope by template count and tell you what an additional one costs.

Question 3

Will the website load quickly?

Accepted Answer

Speed is scoped as a budget at kickoff and held to before go-live: compressed images in modern formats, minimal render-blocking resources, browser caching and compression configured at the server. Slow sites rank worse and convert worse, and retrofitting speed into a finished build costs considerably more than building it in.

Question 4

Do you redesign existing websites?

Accepted Answer

Yes. We audit what is there first - what already ranks, what converts, which URLs carry links - and preserve it through the redesign. The most common and most expensive redesign mistake is launching a beautiful new site that silently loses the search rankings the old one had earned.

Question 5

Will my website work properly on mobile phones?

Accepted Answer

Yes, and it is treated as a requirement rather than a post-launch audit. We set a page-weight and Core Web Vitals budget at the start and test on mid-range Android devices rather than only on flagship phones, because that is what most Indian visitors actually use. Most traffic to a business website in India is mobile, so a site that only looks right on a laptop has failed.

Question 6

Will I have to pay again next year?

Accepted Answer

For hosting and domain renewal, yes, and we tell you the figure before you sign rather than after the first year ends. Maintenance is optional and priced separately. The website itself is yours; there is no recurring licence to us.

Question 7

What is the cost of maintaining a website per year?

Accepted Answer

Hosting and domain renewal are the fixed part. Beyond that, an annual maintenance contract covering updates, backups, security patches and a small allowance of content changes is optional. Sites left entirely unmaintained tend to cost more eventually, usually through a security incident or an outdated plugin breaking something.

Question 8

What is the cheapest way to get a professional website?

Accepted Answer

A customised existing theme with a small page count, your own content and images, and a clear single goal for the site. That is a legitimate route and we build them. What we would not recommend cutting is device testing, performance work or post-launch support, because those reappear later as a larger bill than the original saving.

Question 9

How soon can you start?

Accepted Answer

Usually within one to two weeks, depending on current commitments. We would rather give an honest start date than book you immediately and then run the project slowly, which is the more common outcome when a supplier promises to begin the same day.

Question 10

Can you work to a fixed launch date?

Accepted Answer

Often, yes, if the date is real and we know about it at the start. Where a date is genuinely immovable we will tell you honestly what fits inside it and what has to move to phase two, rather than agreeing and then missing it.

Question 11

Why hire a Delhi NCR company rather than one further away?

Accepted Answer

For most projects, distance genuinely does not affect delivery quality - process and communication matter far more than the office postcode. Local helps when a project needs frequent in-person workshops, on-site photography or physical hardware. If none of those apply, judge on the work rather than the map.

Question 12

Do you provide Bulgaria services in Gurugram?

Accepted Answer

Yes, including Cyber City, Golf Course Road, Udyog Vihar, Sohna Road and the sector markets. Gurugram buyers tend to be more procurement-driven than the rest of NCR, so we lead with written scope, timelines and documented ownership.

Question 13

Where will my website be hosted?

Accepted Answer

Wherever you prefer. We provide managed hosting with SSL, backups and monitoring, and the account is opened in your name so you keep control. If you already have hosting, or want a specific provider or region, we configure it there instead.

Question 14

Will my website have an SSL certificate?

Accepted Answer

Yes, on every site we build. It is required for HTTPS, browsers now warn on pages without it, and Google has treated it as a ranking signal for years. It is included rather than an upsell.

Question 15

What if we stop working with you?

Accepted Answer

You keep everything - code, design files, hosting, domain, accounts and documentation, with a proper handover to whoever takes over. That is the point of registering accounts in your name at the start. No supplier should be able to hold a business's website hostage, including us.

Question 16

What happens after the website goes live?

Accepted Answer

A warranty period during which bugs are fixed at no charge, a training session for your team, and documentation. After that, maintenance is optional and priced separately. You are not obliged to keep paying us to own a working website.

Question 17

Shopify or WooCommerce for an Indian store?

Accepted Answer

Shopify when you want hosting, security and PCI compliance handled and can absorb the monthly fee. WooCommerce when you already run WordPress, want lower running costs, or need control Shopify does not permit. Catalogue size and margin usually decide it rather than preference.

Question 18

Website or mobile app - which should I build first?

Accepted Answer

For most businesses, a fast mobile website. Nothing to install, findable in search, cheaper to change. An app earns its place when you need push notifications, offline use, device hardware, or genuinely repeat daily usage. Many businesses are better served by a strong mobile site first and an app once retention is proven.

Question 19

Who owns the accounts for our integrations?

Accepted Answer

You do. We register gateway, analytics and cloud accounts in your name with your billing details, and we are added as a user. If you stop working with us, nothing needs re-registering and no service goes dark during the handover. Agencies that hold these accounts themselves are creating leverage, not convenience.

Question 20

Can you integrate WhatsApp for customer enquiries?

Accepted Answer

Yes, at two levels. A click-to-chat link takes minutes and suits most small businesses. The WhatsApp Business API is the fuller option, supporting automated replies, order notifications and multiple agents on one number - it needs Meta approval and has per-conversation costs, which we will price before you commit.

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