Question 1

Will I be able to update the website myself?

Accepted Answer

Yes. We hand over a content management system your team can genuinely operate, plus a short training session and written documentation. If your team cannot make a routine text or image change without calling a developer, the build has not done its job.

Question 2

Do you provide website hosting?

Accepted Answer

Yes, managed hosting with SSL, backups, uptime monitoring and support. The account is opened in your name wherever possible so you keep control and can see exactly what infrastructure costs. You are free to host elsewhere; we will configure it either way.

Question 3

What is the cost of maintaining a website per year?

Accepted Answer

Hosting and domain renewal are the fixed part. Beyond that, an annual maintenance contract covering updates, backups, security patches and a small allowance of content changes is optional. Sites left entirely unmaintained tend to cost more eventually, usually through a security incident or an outdated plugin breaking something.

Question 4

What is the cheapest way to get a professional website?

Accepted Answer

A customised existing theme with a small page count, your own content and images, and a clear single goal for the site. That is a legitimate route and we build them. What we would not recommend cutting is device testing, performance work or post-launch support, because those reappear later as a larger bill than the original saving.

Question 5

Do you offer a discount for startups or NGOs?

Accepted Answer

We would rather scope a smaller first phase honestly than discount a full build we then have to rush. That usually gets an early-stage business live sooner and for less than a discount would. Tell us the budget you actually have and we will tell you what fits inside it.

Question 6

How long does an ecommerce website take to build?

Accepted Answer

Six to twelve weeks for a standard store, depending on catalogue size, payment and shipping integrations, and whether it is single or multi-vendor. Product data preparation is usually the item that decides whether that is six weeks or twelve.

Question 7

How soon can you start?

Accepted Answer

Usually within one to two weeks, depending on current commitments. We would rather give an honest start date than book you immediately and then run the project slowly, which is the more common outcome when a supplier promises to begin the same day.

Question 8

Do you provide Austria services in Faridabad and Ghaziabad?

Accepted Answer

Yes. We work across Faridabad and Ghaziabad including Indirapuram, Vaishali, Vasundhara, Raj Nagar and the NIT and sector markets in Faridabad, from our office in Rohini Sector-7.

Question 9

Do you charge more for clients outside India?

Accepted Answer

Pricing is based on scope, not on where the client is. International engagements sometimes involve additional contracting work - a data processing agreement, Standard Contractual Clauses, specific security requirements - and where that adds effort we itemise it rather than folding it invisibly into the rate.

Question 10

Will the website work on older browsers and slower connections?

Accepted Answer

We test on mid-range Android devices rather than only flagship phones, because that is what most Indian visitors actually use. Sites are built to degrade sensibly rather than break when a connection is poor or a browser is a few versions behind.

Question 11

Where will my website be hosted?

Accepted Answer

Wherever you prefer. We provide managed hosting with SSL, backups and monitoring, and the account is opened in your name so you keep control. If you already have hosting, or want a specific provider or region, we configure it there instead.

Question 12

Do you provide AMC or annual maintenance?

Accepted Answer

Yes, with defined response times. It covers monitoring, security and framework updates, backups, small content changes and a set allowance of development hours. Larger new features are quoted separately so the contract stays predictable for both sides.

Question 13

What if we stop working with you?

Accepted Answer

You keep everything - code, design files, hosting, domain, accounts and documentation, with a proper handover to whoever takes over. That is the point of registering accounts in your name at the start. No supplier should be able to hold a business's website hostage, including us.

Question 14

Should I hire a freelancer, an agency, or an in-house developer?

Accepted Answer

A freelancer for a single well-defined piece of work, and often excellent value. An agency when a project needs several disciplines at once or when continuity matters, because an agency does not become unreachable when one person changes jobs. In-house once the work is continuous enough to fill a role permanently.

Question 15

Shopify or WooCommerce for an Indian store?

Accepted Answer

Shopify when you want hosting, security and PCI compliance handled and can absorb the monthly fee. WooCommerce when you already run WordPress, want lower running costs, or need control Shopify does not permit. Catalogue size and margin usually decide it rather than preference.

Question 16

Can you build a custom API for our system?

Accepted Answer

Yes. We build REST and GraphQL APIs with documented endpoints, versioning so your consumers do not break when we change something, authentication and rate limiting appropriate to who is calling, and a webhook layer where other systems need to be told rather than asked. Documentation ships with the API, not after it.

Question 17

Who owns the accounts for our integrations?

Accepted Answer

You do. We register gateway, analytics and cloud accounts in your name with your billing details, and we are added as a user. If you stop working with us, nothing needs re-registering and no service goes dark during the handover. Agencies that hold these accounts themselves are creating leverage, not convenience.

Question 18

Will our website be GDPR compliant?

Accepted Answer

We build to GDPR requirements where you serve customers in the UK or EU: a consent mechanism that records what was agreed and when, cookies that do not fire before consent, a stated retention period for each category of data, a working route for access and deletion requests, and a privacy notice describing what actually happens. We build and document it - a compliance opinion still has to come from a qualified adviser.

Question 19

What security measures are included as standard?

Accepted Answer

HTTPS everywhere with a valid certificate, security headers including a Content-Security-Policy, hashed passwords, rate limiting on login and form endpoints, input validation on everything, dependency updates, and access logs. Admin areas get role-based permissions rather than one shared password. None of that is an upgrade - it is what shipping a site responsibly means.

Question 20

Should we build on WordPress or something custom?

Accepted Answer

WordPress wins when the site is mainly content, your team needs to publish without a developer, and the functionality exists as a maintained plugin. Custom wins when the logic is genuinely yours, when plugin sprawl would create a security and performance problem, or when you need to handle real concurrency. The wrong choice is expensive in both directions, which is why we ask about your publishing workflow before recommending either.

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